Using this site
These terms apply to your use of otaymesacrossdocking.com and its quote form, operated by Otay Mesa Cross Docking ("we", "us"), based in San Diego, California. By using the site you agree to them. If you do not agree, please do not use the site.
What we do
Otay Mesa Cross Docking is a single point of contact for cross-border freight. We review your request and coordinate with a vetted operating partner at the crossing that fits your freight: Otay Mesa, San Diego, Calexico, El Paso or Laredo. The physical services, such as cross docking, transloading, sorting, freight rework, palletizing, labeling and warehousing, are performed by those operating partners.
Quotes
Sending the quote form is a request for information, not an order or a contract. A quote is based on the details you provide and is confirmed in writing before any service starts. Pricing, schedules and capacity depend on your freight and on availability at the crossing, and may change if the details change.
Capacity figures on this site, such as dock doors, yard capacity and monitoring, describe capacity across our partner network. They are not a commitment for a specific shipment. Weekend and holiday service is available on request and may carry additional charges.
Operating partners
Each operating partner provides its services under its own terms, rates, insurance and liability limits, which will be shared with you before your freight moves. Certifications and designations, such as BASC certification or Foreign-Trade Zone status, belong to the specific partner or facility that holds them.
Your responsibilities
- Give accurate and complete information about your freight, route and contact details.
- Keep customs documentation, permits and compliance with import and export rules up to date, directly or through your customs broker.
- Use the site lawfully and do not attempt to disrupt it, send spam through the form or access it with automated tools.
Site information
The content on this site is general information about our services and may change without notice. We work to keep it accurate, but we do not warrant that it is complete or current. Links to other websites are provided for convenience; we are not responsible for their content. The site's text, design, logo and images belong to Otay Mesa Cross Docking or are used with permission, and may not be copied without our consent.
Limits of liability
The site is provided "as is". To the fullest extent the law allows, Otay Mesa Cross Docking is not liable for indirect or consequential damages arising from use of the site or reliance on its content. Liability for freight services is governed by the written agreement and the operating partner's terms for each shipment.
Governing law
These terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any dispute arising from these terms or your use of the site is subject to the exclusive jurisdiction of the state and federal courts located in San Diego County, California.
Changes and contact
We may update these terms from time to time. The date at the top shows the latest version, and continued use of the site after changes are posted means you accept the updated terms. Questions about these terms can be sent to info@otaymesacrossdocking.com. How we handle your information is described in our Privacy Policy.